Psychosocial counselling for students (PCS)

Psychosocial counselling for students (PCS) is offered by the Heidelberg student services organisation (Studierendenwerk). All students of Heidelberg University and of Heidelberg University of Education can access these services. These services are also available to refugees who are enrolled at a university for which the student services organisation is responsible. You will find counselling and support for social or psychological issues here.

Current coronavirus information: No open consultations from 16 March 2020

Until further notice, there will be no open office hours. Consultations by appointment and pre-registration only. Call +49 6221/54-3750 or send an email to Anonymous online counselling.

Our service

The student services association employs seven mental health professionals who provide both individual and group counselling sessions. At PCS, students can discuss personal issues, such as relationship problems, difficulties developing social contacts, self-esteem issues, fears and personal obstacles, difficulties at work or exam stress. It is up to students to decide whether they wish to use further available counselling services.

Counselling sessions are strictly confidential. No fees are charged.

Appointments and dates

Please contact the PCS secretary’s office to make an appointment.

Availability by phone

+49 (0) 62 21 / 54 37 50

Opening hours

Mon to Thurs from 9:00 to 13:00 and 14:00 to 15:00

Fri from 8:00 to 12:30


Open consultation hours

In urgent cases, you can come to our open consultation hours on Tuesday, Wednesday or Thursday. Please register personally between 09:30 and 10:00 in the secretary’s office. An individual consultation will then take place at 10:00.

Please note that we can accept max. six students per day in the open consultation hours. The appointments will be allocated in the order of registrations. Please understand that, depending on the number of students that day, you may have to wait, or we may even ask you to contact a different counselling service or to return on another day.