Service Portal for Students

The service portal for current and prospective students is the information hub for the array of university information, guidance and administrative services for both German and international students.

Representatives from Student Administration, the International Relations Office, the Central Student Advisory Office, the Career Service, the Heidelberg School of Education (HSE) and the Centre for Teacher Education are on hand to discuss any questions or concerns you may have.

You’ll find the service portal on the ground floor of the University Administration building, room 36, Seminarstr. 2.


Opening hours:

Mon. – Thurs. 10am – 4pm
Fri. 10am – 2pm

 

Information telephone

+49 (0) 62 21 / 54 54 54

Mon. – Thurs. 9am – 4pm
Fri. 9am – 1pm

studium@uni-heidelberg.de

Map

Office Hours for Contacts in the Service Portal

INFORMATION DESK

Information on any questions concerning academic studies for both German and international students. Where applicable forwarding to the back office of the Student Administration, the International Relations Office and the Central Student Advisory Office.

Office hours
Mon. – Thurs. 10am – 4pm
Fri. 10am – 2pm

STUDENT ADMINISTRATION

Application, admission, matriculation, leave of absence, exmatriculation, etc.

Office hours
Mon. – Thurs. 10am – 4pm
Fri. 10am – 2pm

CENTRAL STUDENT ADVISORY OFFICE

Information and counselling, courses, competency building. Use the Service or Telephone Portal to schedule an extensive appointment with the central student advisory office

Office hours
Mon. – Thurs. 10am – 4pm
Fri. 10am – 2pm

Career Service

NEW: Telephone consultation replaces the open consultation.
Information and counselling, courses, career service, competency building. Use the Service Portal or

careerservice@uni-heidelberg.de

to schedule an extensive appointment with the Career Service. You can reach us at 06221 - 54 12239.

Office hours
Tues. 2pm – 4pm
Thurs. 2pm – 4pm

International RELAtions office

Information and counselling for current and prospective international students on the application process and other administrative procedures (matriculation, leave of absence, etc.); semester events programme (excursions, tutorials, Buddy Programme, etc.); other relevant information (student associations, culture, leisure activities, etc.)

Office hours
Mon. – Thurs. 10am – 4pm
Fri. 10am – 2pm

Central Doctoral Office

Support for doctoral students during registration in the heiDOCS portal and in handling the online doctoral file (creation of the doctoral file, data entry, updating, technical problems, etc.).

Office hours
Mon. 10am – 12 am

Representative for disabled and chronically ill students

Contact person for disabled and chronically ill students

Office hours by appointment in room 151a/151b.

Contact for student issues

Table

Main address
Seminarstr. 2
69126 Heidelberg
Room 36
Mailing address
Seminarstr. 2
D-69117 Heidelberg
P.O. Box
Postfach 10 57 60
D-69047 Heidelberg

Contact