Service and AdviceService Portal for Students
The service portal for current and prospective students is the information hub for the array of university information, guidance and administrative services for both German and international students. Representatives from Student Administration and the Student Advisory Office are on hand to discuss any questions or concerns you may have.
Frequently asked questions for Ukrainian students
INFORMATION DESK
Information on any questions concerning academic studies for both German and international students. Where applicable forwarding to the back office of the Student Administration, the International Relations Office and the Central Student Advisory Office.
Office hours
Mon. – Thurs. 10am – 4pm
Fri. 10am – 2pm
STUDENT ADMINISTRATION
Application, admission, matriculation, leave of absence, exmatriculation, etc.
Office hours
Mon. – Thurs. 10am – 4pm
Fri. 10am – 2pm
CENTRAL STUDENT ADVISORY OFFICE
Information and counselling, courses, competency building. Use the Service or Telephone Portal to schedule an extensive appointment with the central student advisory office
Office hours
Mon. – Thurs. 10am – 4pm
Fri. 10am – 2pm
Online consultation hour via heiCONF
Mon. – Thurs. 4 – 5pm
Fri. 2 – 3pm
INTERNATIONAL RELATIONS OFFICE
Information and counselling for current and prospective international students on study options and the application process ; semester events programme (excursions, tutorials, Buddy Programme, etc.); other relevant information (student associations, culture, leisure activities, etc.)
Office hours
Mon. – Thurs. 10am – 4pm
Fri. 10am – 2pm
CENTRAL DOCTORAL OFFICE
Support for doctoral students during registration in the heiDOCS portal and in handling the online doctoral file (creation of the doctoral file, data entry, updating, technical problems, etc.).
Office hours
Mon. 10am – 12 am
REPRESENTATIVE FOR STUDENTS WITH DISABILITIES AND CHRONIC ILLNESSES
Please book individual counselling appointments with the Team Inklusives Studieren via telephone: +49 (0)6221 / 54 12 232 (secretary's office Central Student Advisory / Nadine Knopf) or via e-mail: inklusiv.studieren@uni-heidelberg.de.
You can also reach us directly during our open telephone consultation hours on Fridays between 11 a.m. - 12 p.m.: +49 (0)6221 / 54 12238
Contact for student issues
Table
Main address | Mailing address Seminarstr. 2 D-69117 Heidelberg | P.O. Box Postfach 10 57 60 D-69047 Heidelberg |
