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Service and AdviceService Portal for Students

The service portal for current and prospective students is the information hub for the array of university information, guidance and administrative services for both German and international students. Representatives from Student Administration and the Student Advisory Office are on hand to discuss any questions or concerns you may have.

Frequently asked questions for Ukrainian students

Frequently asked questions about student affairs and teaching for Ukrainian students and prospective students
FAQ

INFORMATION DESK

Information on any questions concerning academic studies for both German and international students. Where applicable forwarding to the back office of the Student Administration, the International Relations Office and the Central Student Advisory Office.

Office hours
Mon. – Thurs. 10am – 4pm
Fri. 10am – 2pm

STUDENT ADMINISTRATION

Application, admission, matriculation, leave of absence, exmatriculation, etc.

Office hours
Mon. – Thurs. 10am – 4pm
Fri. 10am – 2pm

Main office hours for international students
Mon. - Fri. 10am - 12pm 
Tues., Thurs. 2pm - 4pm 

CENTRAL STUDENT ADVISORY OFFICE

Information and counselling, courses, competency building. Use the Service or Telephone Portal to schedule an extensive appointment with the central student advisory office

Office hours

Mon. – Thurs. 10am – 4pm
Fri. 10am – 2pm

Online consultation hour via heiCONF

Mon. – Wed. 4 – 5pm
Fri. 2 – 3pm

INTERNATIONAL RELATIONS OFFICE

Information and counselling for current and prospective international students on study options and the application process ; semester events programme (excursions, tutorials, Buddy Programme, etc.); other relevant information (student associations, culture, leisure activities, etc.)

Office hours
Mon. – Thurs. 10am – 4pm
Fri. 10am – 2pm

CENTRAL DOCTORAL OFFICE

Support for doctoral students during registration in the heiDOCS portal and in handling the online doctoral file (creation of the doctoral file, data entry, updating, technical problems, etc.).

You can reach us by e-mail: zdb@uni-heidelberg.de

and Mon-Thu 9-11:30 and 12:30-15 and Fri 9-12 by phone: +49 (0)6221 / 54-12204 and -12205

REPRESENTATIVE FOR STUDENTS WITH DISABILITIES AND CHRONIC ILLNESSES

Please book individual counselling appointments with the Team Inklusives Studieren via telephone: +49 (0)6221 / 54 12 232 (secretary's office Central Student Advisory / Nadine Knopf) or via e-mail: inklusiv.studieren@uni-heidelberg.de.
You can also reach us directly during our open telephone consultation hours on Tuesdays between 01 p.m. - 02 p.m. +49 (0)6221 / 54 12238 or Fridays between 09 - 10 a.m. +49 (0)6221 / 54 12215

 

Contact for student issues

Table

Main address
Seminarstr. 2
69117 Heidelberg
Room 35
Mailing address
Seminarstr. 2
D-69117 Heidelberg
P.O. Box
Postfach 10 57 60
D-69047 Heidelberg