Inside Out

Target Audience

This training is designed for professionals in mediation. Participants should have a lot of experience in mediation processes or conflict resolution. You should be able to share and discuss an own case with other participants during the training.


This will be a two day intensive program in self-reflection in action and its relevance to working as a professional to help people in conflict. The focus of the program will be to train participants in ways of accessing their inner lives while working with clients in conflict that are constructive for the professionals and productive for our clients.

We will learn together about connecting with our deeper impulses that fuel our commitment to working with people in conflict – such as compassion and the search for greater self understanding and mutual understanding.

We also learn about dealing with the barriers to that understanding, such as judgment, anger and the desire for control, and how to recognize and work with those barriers to bring us closer to ourselves and our clients.


The program will be a combination of self-reflection exercises, role plays and didactic explanation, using the book ‘Inside Out: Working through the conflict’ by Gary Friedman (American Bar Association in cooperation with Harvard’s Program on Negotiation). All conflict professionals are welcome to attend, including mediators, lawyers, therapists and anyone who works with people in conflict.

Information for German Participants

Dieses Seminar deckt im Sinne des § 3 der Verordnung über die Aus- und Fortbildung von zertifizierten Mediatoren (ZMediatAusbV) 15 Zeitstunden der Fortbildungspflicht ab. Die Fortbildungsinhalte sind:

  •     Persönliche Kompetenz
  •     Haltung
  •     Rollenverständnis

Das Seminar findet in englischer Sprache statt, fundierte Kenntnisse werden vorausgesetzt. Nur bei Verständnisschwierigkeiten wird eine Übersetzungshilfe angeboten.


Prof. Dr. Gary Friedman


  • Friedman, Gary: Inside Out: How Conflict Professionals Can Use Self-Reflection to Help Their Clients. PON (Program on Negotiation), Harvard School.
Letzte Änderung: 30.07.2019
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