IT Support Portal
How to contact us:
- For IT problems please contact the IT staff member assigned to your institute or use the email address of the ZAW IT.
- eMail: email@example.com
- Dimitri Maschinski (URZ)
- Tobias Greiner (URZ)
Monday - Friday: 09:00 - 14:00
Thursday only in case of emergency
- CURRENT -
Attention! -> Pishing- Spoofing- and blackmail emails!
The phishing emails have been known for a long time and try to get your personal data, passwords or bank details through the prospect of fantastic profits:
"You WON! Tell us your bank details so that we can transfer the money!"
Or you are asked to click on a link or open an attachment.
Behind it is usually hidden malware that can damage your computer!
Then came the spoofing mails (emails with fake sender) that pretended to be from "your" financial institution and once again asked for your data to be validated, clicked on a link, or opened an attachment
Spoofing emails from university-internal e-mail addresses have been appearing in this form for several months. Often with a seemingly innocent attachment, for example an "invoice". Very sneaky is that the programmers to use adjacent addresses, so you know the person whose address was forged actually!
Usually an address of an employee of the university is forged. In the older variant is next to an additional address, of which one can assume, however, that it is also fake. Since all university addresses are usually public and remain so, it is easy for counterfeiters to fish and copy them from the internet. It is unlikely that the addresses were actually hacked.
Information on phishing can be found on the URZ page: Increased amount of phishing mails
Here is also information about spoofing:
Gefährliche Kuckuckseier: E-Mails mit falschem Absender.
Since the summer of 2018, there is a new variant of spoofing emails, which go hand in hand with a very concrete aggressive blackmail. The counterfeiter sends a mail to the copied original address, this means you will receive a mail from yourself! It is pretended that not only your e-mail address is "hacked", which is not true (!!!) but also your entire computer. For example, the blackmailers pretend that they also hacked your webcam and filmed you in "sexual acts on yourself" or that supposedly compromising content was found on your hard drive. The security of your files and their privacy should be of some value to you, and you could counteract publication by transferring money.
Information can be found in the SWR-Archiv:
Polizei warnt vor Sex-Erpressung per E-Mail.
This is how you should react:
If you receive a blackmail mail, do not go into any case on the claims and open any attachments or click on any links! Do not answer the blackmailer! Report to the police immediately as it is a criminal offense. Use the following link:
Internetwache der Polizei Baden-Württemberg: