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Serviceportal
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Opening hours:

Mon. – Thurs. 10am – 4pm
Fri. 10am – 2pm

 

 
Information telephone

 

+49 (0)6221- 54-5454

Mon. – Thurs. 9am – 4pm
Fri. 9am – 1pm

Email: studium@uni-heidelberg.de

 
Contact for student issues

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Opening hours:

Mon. – Thurs. 10am – 4pm
Fri. 10am – 2pm

Room 36
Seminarstr. 2
D-69117 Heidelberg

Map

Tel. +49 6221 54-5454
Fax +49 6221 54-3503

E-Mail studium@
uni-heidelberg.de

Mailing address:
Seminarstr. 2
D-69117 Heidelberg

P.O. Box
Postfach 10 57 60
D-69047 Heidelberg

 
Frequently Asked Questions

 

Frequently asked questions can often be answered quickly. Read about what people ask the most.

 

 
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Contact

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The service portal for current and prospective students is the information hub for the array of university information, guidance and administrative services for both German and international students.

Representatives from Student Administration, the International Relations Office, the Central Student Advisory Office, the Career Service, the Heidelberg School of Education (HSE) and the Centre for Teacher Education are on hand to discuss any questions or concerns you may have.

You’ll find the service portal on the ground floor of the University Administration building, room 36, Seminarstr. 2.

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Office Hours for Contacts in the Service Portal

Information Desk

Information on any questions concerning academic studies for both German and international students. Where applicable forwarding to the back office of the Student Administration, the International Relations Office and the Central Student Advisory Office.

Mon. – Thurs. 10am – 4pm
Fri. 10am – 2pm

Student Administration

Application, admission, matriculation, leave of absence, exmatriculation, etc.

Mon. – Thurs. 10am – 4pm
Fri. 10am – 2pm

Central Student Advisory Office

Information and counselling, courses, competency building. Use the Service or Telephone Portal to schedule an extensive appointment with the Central Student Advisory Office.

Mon. – Thurs. 10am – 4pm
Fri. 10am – 2pm

Once a month, advisors from the regional authority responsible for the organisation of state examinations (Landeslehrerprüfungsamt – Außenstelle Karlsruhe) offer support for prospective teachers during an open consultation hour at Heidelberg University. Dates and further information can be found here.

Career Service

Information and counselling, courses, career service, competency building. Use the Service Portal or careerservice@uni-heidelberg.de to schedule an extensive appointment with the Career Service.

Tues. 2pm – 4pm
Thurs. 2pm – 4pm

International Relations Office

Information and counselling for current and prospective international students on the application process and other administrative procedures (matriculation, leave of absence, etc.); semester events programme (excursions, tutorials, Buddy Programme, etc.); other relevant information (student associations, culture, leisure activities, etc.)

Mon. – Thurs. 10am – 4pm
Fri. 10am – 2pm

Representative for disabled and chronically ill students

Contact person for disabled and chronically ill students

Office hours by appointment in room 151a/151b.

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Editor: Email
Latest Revision: 2017-07-04
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